Our Services

Data Collection

The IPSCJ boasts a large and versatile in-house telephone research team. The telephone research team carry out short and long surveys with members of the public, for example, those who have been in touch with the police, youth offending service or victim support services. The team currently undertake over 6,000 surveys per year to address needs in Northamptonshire and will support bespoke projects in other areas of the UK for both small and large sample requirements.

The IPSCJ telephone research team are a useful tool for short and long term projects, capable of collecting high quality and a high volume of data for one off reports or for ongoing surveying with regular reporting required. Our data management will ensure you get the right information from the right questions and professional reporting delivered to your specifications hassle-free.


The IPSCJ specialises in evaluation of public safety and criminal justice services. Whether your service/operation is well established or brand new, we are able to design a bespoke methodology for your organisation in order to ensure that we accurately collect the data that need and measure the successes and limitations of the operation.

For police forces, this can be establishing the effectiveness of a new initiative against its objectives, cost-benefit analysis to establish value for money of a service or measuring the effect of an internal policy change.

Quantitative Research

The IPSCJ is well equipped with expertise and resources to deliver high quality quantitative research. We are able to take your specification and design a programme of research suited to your organisation’s needs. This involves devising a scale of measurement for the data collected, followed by selection of research location and subjects from whom we will collect the required data. Once the data is collected it will be processed and analysed before findings, conclusions and recommendations are written up and presented in your desired format.

This type of research can help police forces and public safety organisations to better understand activity trends, e.g. crime, homelessness, through trend analysis and geographic mapping. Survey analysis of large samples can uncover associations between various factors that were not previously obvious. Through these methods, police forces and public safety organisations can gain the knowledge in order to more efficiently and effectively direct their resources.

Qualitative Research

Qualitative research methods can be used to provide a key insight into workforce satisfaction or public feeling. The IPSCJ is able to work with clients to establish what information they are seeking to obtain and develop the best questions to ensure that this information is gathered. We are then able to collect the relevant data through a variety of face-to-face and telephone interviews, focus groups, web surveys and observations before beginning the process of data interpretation. Once the data provided presents a clear set of conclusions, these will be written up alongside the research findings and will be presented with necessary recommendations.

Qualitative research can provide organisations with insight into experiences. For example, your police force may be interested in improving the training experience for newly recruited offices and therefore decide to interview a sample of officers to find out how they found training. The themes and analysis that arise from these interviews can then guide the police force in the changes made to the training programme.

Mixed Methodology Research (Qualitative and Quantitative)

You may have a programme requiring both qualitative and quantitative research methodologies to be employed. This may be a project where you are seeking a statistical analysis of the effectiveness of a newly implemented programme, but also the views of the employees responsible for administering the programme. The IPSCJ will work with you to design a research methodology that ensures the most comprehensive delivery against your project goals.

Literature/Evidence Review

The IPSCJ is able to provide police forces and public safety organisations with literature reviews in order to inform evidence-based policy decisions.

By carrying out this review, the IPSCJ can provide your organisation with a rapid evidence-base through existing publications, policy papers, and existing practice. We will assess the strength of the existing evidence to assist your decision-making process.


The IPSCJ is able to assist your organisation in implementing recommendations that arise from the findings of our research. This requires expertise in the research and operational aspects of the work we do in order to translate our findings into the most effective practice.

The IPSCJ boasts experience and expertise in the public safety sector, meaning that we are able to assist your organisation in making the changes you want to see.

Looking for more information on the services we provide? Feel free to contact us for an informal conversation around your needs and what we could do for your organisation.